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Nexter AI Agency is an AI implementation and digital agency based in the UK. We help small and medium-sized businesses — law firms, clinics, coaches, hotels, and immigration offices — get more from technology without needing an in-house tech team.

We design, build, and deploy AI receptionists, voice agents, automation workflows, websites, and brand identities. Then we stay on to support you long after launch day.

We're registered in England & Wales and operate fully remotely, which means we work with clients worldwide. Our team has direct experience across UK, European, and Middle Eastern markets.

We're particularly well-suited to multilingual businesses — our AI systems support English, Farsi, Arabic, and other languages natively.

Three things: specialisation, speed, and honesty. We work exclusively with professional services businesses, so we understand your clients, compliance needs, and workflow better than a generalist agency ever could.

We move fast — most AI systems are live within 48 hours. And we never recommend something unless it actually fits your situation. If you don't need something, we'll tell you.

A simple test: if you're missing calls, losing leads after hours, or spending staff time on repetitive tasks like booking, follow-ups, or data entry — AI will almost certainly pay for itself very quickly.

If you're unsure, book a free 10-minute call. We'll listen to your situation and give you an honest answer — even if that answer is "not yet."

Our primary focus is professional services: law firms, immigration offices, medical and aesthetic clinics, personal trainers and coaches, real estate agents, and hospitality businesses such as hotels and restaurants.

These sectors share common challenges — high-value client relationships, appointment-driven workflows, and a need for trust and professionalism — which our systems are specifically designed to support.

Yes — our portfolio is available at nexteraiagency.com/portfolio, where you can see live examples of websites, brand systems, and AI deployments we've built for clients across multiple industries.

On your free consultation call, we'll also walk you through a live AI demo — a real system trained on a real business — so you can experience exactly what you'd be getting before making any decision.

We train a custom AI model on your business — your services, FAQs, pricing, availability, and brand voice. It's deployed as a chat widget on your website and responds to visitor enquiries instantly, 24/7.

It qualifies leads, answers questions, and books appointments directly into your calendar. If it encounters something outside its knowledge, it collects the enquiry and notifies your team immediately.

The AI Chatbot handles written conversations — your website chat widget, WhatsApp, Instagram DMs, and other messaging platforms. Perfect for capturing leads who browse your site outside office hours.

The AI Voice Agent handles actual phone calls. It answers inbound calls, speaks naturally in your brand's tone, qualifies the caller, and books appointments — entirely by voice. Both work independently or together as part of a unified system.

Yes. Our systems natively support English, Farsi, and Arabic, and can be extended to most major languages. The AI can automatically detect the client's preferred language and switch mid-conversation if needed.

This makes us especially well-suited to immigration firms, international law practices, and multicultural healthcare providers serving diverse communities.

The AI is trained to handle this gracefully. Rather than guessing, it acknowledges the question, collects the enquiry details (name, question, contact info), and routes it to your team via email or CRM notification.

Every unanswered question is logged — which we use to continuously improve the AI's knowledge base. Over time, the AI gets better specifically at questions your clients actually ask.

Always. As your services, pricing, or team change, the AI's knowledge base is updated to match. On retainer plans, updates are included at no extra cost. On project plans, we charge a small update fee per session.

We also run quarterly knowledge reviews for all ongoing clients to proactively improve performance based on real conversation data.

It will sound like your brand. During onboarding, we capture your tone — formal or conversational, concise or detailed — and train the AI to match it. The personality is entirely customisable, from the greeting to how it handles objections.

Clients regularly tell us they didn't realise they were talking to an AI during the first interaction. That's the standard we aim for.

The AI is trained to de-escalate and empathise — it won't get defensive or dismissive. For genuine complaints or high-emotion situations, it's configured to acknowledge the issue, express empathy, and escalate to a human team member immediately.

You define the escalation triggers. Common ones include: "I want to speak to someone", specific keywords, or repeated frustration signals detected in the conversation tone.

Pricing is scoped to your specific needs — we don't publish fixed rates because every deployment is different. As a guide: AI chatbot setups start from £499, website projects from £1,200, branding from £800, and full-service packages from £2,500.

We always provide a detailed written quote before any work begins. No hidden fees, no surprises. Book a free call and we'll quote you accurately within 24 hours.

Both options are available. One-off projects (websites, branding) are billed in two milestones: 50% to start, 50% on delivery.

For AI systems and ongoing marketing, we offer monthly retainer plans that include hosting, maintenance, knowledge updates, and priority support — starting from £149/month.

Monthly retainers have a 3-month minimum — this gives the AI enough time to learn, improve, and show measurable results. After that, it's rolling monthly with 30 days' notice to cancel.

One-off projects have no ongoing commitment whatsoever. Once delivered and paid, you own the work completely.

We offer a live demo during your free consultation call — you'll interact with a real AI system trained on a real client's business. You'll see exactly how it performs before making any decision.

We don't offer extended free trials, but our consultation is completely free and there's absolutely no obligation to proceed after it.

Yes — for full-service packages above £2,000 we can structure payments across project milestones (typically 3 stages: kickoff, mid-build review, and delivery). This is agreed upfront in the project proposal.

We don't use external finance providers — all payment plans are handled directly between us, keeping things simple.

We set clear baseline metrics before launch — enquiry volume, response rate, booking conversion, and staff hours spent on admin. Monthly reports then show movement against each metric so you can see exactly what's improving.

Typical clients see the AI pay for itself within the first 4–8 weeks through captured leads they would previously have lost outside business hours.

None at all. We handle everything from setup to deployment. You provide your business information — your services, FAQs, pricing, availability — and give us access to your website. We take care of the rest.

We also train you and your team on monitoring performance and requesting changes, using simple dashboards that require no technical background.

We integrate with 1,000+ tools via API, Make.com, and Zapier. Common integrations include Google Calendar, Calendly, HubSpot, Salesforce, Notion, Slack, WhatsApp Business, Mailchimp, Airtable, and most major CRMs.

If your tool isn't listed, ask us — there's a very good chance we can connect it.

All data is processed and stored within GDPR-compliant infrastructure. We use EU and UK-based servers where possible and never sell or share your data — or your clients' data — with third parties.

For industries with stricter compliance requirements (healthcare, legal), we provide a Data Processing Agreement (DPA) as standard at no extra cost.

In almost all cases, yes. The AI widget is added via a small snippet of code — compatible with WordPress, Wix, Squarespace, Webflow, Shopify, and custom-built sites. Installation takes under 10 minutes on most platforms.

If your site has restrictions that prevent custom code (rare), we'll identify this in the discovery call and propose an alternative integration path.

Our infrastructure runs on enterprise-grade cloud with 99.9% uptime SLA. In the unlikely event of downtime, the widget falls back gracefully — either hiding entirely or showing a simple contact form so no leads are lost.

We monitor all client systems 24/7 and receive automated alerts for any anomalies, meaning we're usually aware of and resolving issues before you even notice them.

You own everything we build for you. Once a project is delivered and paid in full, all intellectual property — code, design files, brand assets, AI training data — transfers to you completely.

We don't lock you into proprietary systems you can't take elsewhere. If you ever decide to move to another provider, we'll help you migrate smoothly.

Timelines depend on the service:

AI Chatbot / Voice Agent: 48–72 hours after strategy call and content gathering.
Website: 2–4 weeks depending on scope and feedback speed.
Branding: 5–10 business days per round.
Full-service package: 3–5 weeks for everything together.

We share a detailed project timeline at sign-off so you always know exactly what happens when.

Four steps: Discovery (we understand your business, goals, and workflow) → Strategy & Design (we map the solution and get your sign-off before building anything) → Build & Test (we build, integrate, and QA with regular check-ins) → Launch & Support (go-live with monitoring).

We communicate via email and short video calls throughout. You're never left wondering what's happening or what comes next.

For AI systems: a list of your services, common client questions, pricing (if you share it), your availability/booking rules, and preferred tone of voice. We walk you through a structured questionnaire that makes this simple.

For websites: your content (or we can help write it), brand assets if you have them, and examples of sites you like. For branding: your business story, values, target client, and competitors you admire (or want to stand apart from).

All projects include a 30-day post-launch support window at no extra cost — covering bug fixes, tweaks, and questions. Retainer clients get ongoing priority support included in their monthly plan.

For project clients who don't want a retainer, we offer a monthly support package that includes AI knowledge updates, site changes, monthly performance check-ins, and a guaranteed 24-hour response time.

Always. WordPress websites include a simple admin panel for content changes you can make yourself — no technical knowledge required. We provide a short walkthrough session after launch.

For structural or design changes, AI updates, or new features, we handle these as part of your retainer or on an hourly basis for project clients at a pre-agreed rate.

After the 3-month minimum period, you can cancel with 30 days' written notice — no penalties, no awkward conversations. We'll prepare a full handover document and help you migrate to wherever you're going next.

We'd rather earn your continued business through results than lock you in. If something isn't working, we want to know about it early enough to fix it.